| Vistara Care is a new-age healthcare platform that connects patients with trusted doctors, diagnostic centers, and hospitals—offering end-to-end medical support from consultation to recovery. Whenever you’re uncertain about the right course of treatment, reach out to us, and our experts will guide you toward the most suitable path to care |
| Vistara Care was born from within the medical community itself — not from business consultants or tech entrepreneurs, but from doctors who saw firsthand how patients and their families struggled with fragmented care, unclear treatment options, and misinformation. Our platform was designed by healthcare professionals who understand the realities of diagnosis, surgery, and recovery. We built Vistara Care to simplify the patient journey — ensuring that every consultation, investigation, and treatment decision is guided by clinical integrity rather than commercial intent. In essence, Vistara Care isn’t a marketplace for healthcare — it’s a doctor-led ecosystem that restores trust, clarity, and compassion to the process of getting well |
Please check the link https://www.vistaracare.com/what-we-do/ for indepth information on what we do. You can also contact us for more information - contact@vistaracare.com
| Currently, we serve Chennai ,Hyderabad, Bangalore,Mumbai and Delhi for broader access to specialists |
| 20 different fields and over 200+ medical procedures. Check all of them out here. - https://www.vistaracare.com/#treatments |
| You don’t need to worry about figuring that out yourself — that’s exactly where we step in. At Vistara Care, our medical advisory team assesses your symptoms, reports, and health history to guide you to the right specialist or department. Whether it’s a cardiac concern, joint pain, or something more complex, we ensure you’re directed to the right expert from the start, saving you time, unnecessary consultations, and confusion. Our goal is to make sure you get the right care — from the right doctor — the very first time |
| Vistara Care is not an emergency response service, but we do assist in guiding patients and families during non-life-threatening urgent situations. If it’s a critical emergency — like severe chest pain, heavy bleeding, or loss of consciousness — we strongly advise going to the nearest hospital or calling local emergency services immediately. However, once the patient is stable, our team can step in to coordinate follow-up consultations, diagnostic reviews, second opinions, and recovery guidance — ensuring continuity of care after the emergency has been managed |
| Yes. Vistara Care provides complete assistance with both surgery planning and post-operative care. Our team works closely with experienced surgeons and hospital partners to help you understand the procedure, choose the right specialist, and manage all pre-surgical requirements such as diagnostics and insurance. After surgery, we ensure you receive guided recovery support, follow-up consultations, and physiotherapy or rehabilitation assistance when needed — so your transition from treatment to recovery is seamless and well-coordinated |
| At Vistara Care, quality isn’t outsourced — it’s built into every stage of care. All our surgeries and specialist treatments are performed by rigorously vetted doctors with proven clinical outcomes. We collaborate only with accredited hospitals and diagnostic centers that meet strict safety, hygiene, and technology standards. Every case is reviewed through medical protocols, not business metrics — ensuring procedures are necessary, ethical, and performed with precision. Post-surgery, our medical team tracks recovery, follow-up visits, and patient feedback to maintain consistent excellence and accountability. In short, our quality assurance is doctor-driven, data-backed, and patient-first |
| Yes, absolutely. At Vistara Care, we specialize in providing trusted second opinions for complex or confusing medical cases. Our network includes highly experienced specialists who review your reports, scans, and previous consultations to give you a clear, evidence-based perspective on the best possible treatment options. Whether you’re unsure about surgery, exploring alternative therapies, or simply seeking reassurance, our doctors ensure that every recommendation is clinically sound, unbiased, and focused solely on your well-being. |
| Yes — Vistara Care welcomes international patients and offers full support to guide you through your treatment journey in India. We provide virtual preliminary consultations, assist with hospital selection, estimate treatment costs, coordinate visa and travel logistics, and ensure you receive follow-up care once you return home |
| You can easily share your medical reports with Vistara Care through our secure online upload link or by emailing them directly to our international patient care team. Once received, our panel of specialists reviews your reports, provides an initial medical opinion, and helps you understand the recommended treatment plan — all before you travel to India. This ensures your visit is purposeful, well-coordinated, and medically guided from the start |
| Yes. Before you travel, Vistara Care can provide an estimated cost for your treatment or surgery. Once you share your medical reports and requirements, our partner hospitals and specialists review your case to prepare a transparent cost estimate covering consultations, procedures, hospitalization, and recovery. We also help compare options across accredited hospitals, ensuring you choose a plan that matches your medical needs and budget—without any hidden charges or surprises |
| Yes, we do. Vistara Care provides complete assistance with medical travel for international patients, including medical visa (e-Visa) support, flight coordination, and accommodation arrangements near partner hospitals. Our international patient care team helps you with the documentation required for visa applications, recommends trusted travel partners, and ensures your stay in India is comfortable and well-organized — so you can focus entirely on your treatment and recovery |
| Yes. Vistara Care offers convenient virtual consultations both before and after you travel to India. Before your trip, our specialists can review your reports and discuss treatment plans online, helping you make informed decisions. After your procedure, we arrange follow-up video consultations to track recovery and provide ongoing medical guidance — ensuring continuity of care even after you return to your home country |
| The duration of your stay in India depends on the type of treatment or surgery you require. For most minor procedures and diagnostic evaluations, patients can return home within 5–10 days, while major surgeries may require a 2–4 week stay for recovery and follow-ups. Once your reports are reviewed, Vistara Care provides a clear treatment plan with estimated timelines — so you can plan your travel, accommodation, and recovery period with confidence |
| Vistara Care partners with leading hospitals located in major Indian cities that are well-connected to international airports. Our key medical hubs include Chennai, Mumbai, Delhi, Bengaluru, Hyderabad, and Kolkata — each with direct international flight access and strong medical infrastructure. Once your treatment plan is confirmed, our international patient care team helps you choose the most convenient city and hospital based on flight connectivity, specialty, and recovery needs |
| Yes. Vistara Care assigns a dedicated international patient coordinator to every overseas case. Your coordinator assists you from the moment you share your reports — helping with doctor selection, treatment planning, cost estimates, visa and travel arrangements, and follow-up scheduling. They act as your single point of contact throughout your journey, ensuring smooth communication and personalized care from arrival to recovery |
| Vistara Care accepts international payments through secure and verified channels. You can pay using international credit or debit cards, wire transfers, or payment gateways supporting foreign transactions. Once your treatment plan is confirmed, our finance team shares a secure payment link or bank transfer details along with an official invoice. We also provide receipts for all payments made, ensuring complete transparency and compliance with international billing standards |
| Yes, absolutely. Vistara Care provides convenient online follow-up consultations once you return to your home country. Your treating doctor or specialist continues to monitor your recovery through secure video calls, report reviews, and medication adjustments. This ensures continuity of care without the need for travel, allowing you to recover confidently while staying connected to your medical team in India |
| Booking an appointment with Vistara Care is simple and quick. You can visit our website, choose your medical concern or specialty, and we’ll connect you with the most suitable doctor or hospital based on your condition and location. Our care team personally assists you through every step — from scheduling the consultation to coordinating diagnostic tests or treatment plans if required — ensuring the entire process is seamless, transparent, and stress-free |
The cost of treatment through Vistara Care depends on your specific condition, chosen specialist, hospital, and type of procedure required. After you share your medical reports and symptoms, our care team will provide a transparent treatment estimate including consultation, diagnostics, surgery (if needed), hospitalization, and follow-up costs. Note: The estimate is non-binding and designed to help you plan with clarity
| Booking an appointment through Vistara Care is simple and fully guided. You can either fill out the appointment form on our website or contact us directly, and our care team will personally assist you in selecting the right specialist or hospital based on your condition. We’ll help you understand your options, confirm your slot, and coordinate everything from consultation to diagnostics—making the entire process smooth, transparent, and stress-free |
| Since we work with some of the most sought-after and highly experienced doctors, rescheduling or cancelling an appointment can sometimes be challenging. However, we understand that plans can change — so if you need to modify your booking, please contact our care team and we’ll do our best to accommodate your request based on the doctor’s availability |
| Vistara Care accepts a wide range of secure and convenient payment methods. You can pay using UPI, debit or credit cards, and net banking through our encrypted payment gateway. For surgeries and advanced treatments, we also provide cashless insurance support and 0% interest EMI options through our partner financial institutions — ensuring access to quality healthcare without financial stress |
| Currently, most insurance providers in India do not cover online consultations directly, but this is gradually changing. At Vistara Care, we work with multiple insurance partners to help patients claim reimbursements or integrate teleconsultations within existing coverage wherever possible. Our care team assists you with the documentation and verification process so you can make the most of your policy benefits |
| After every consultation—online or in-person—you’ll automatically receive both an invoice and an e-prescription directly through Vistara Care. Digital prescriptions are sent to your registered email or WhatsApp within minutes of the consultation, and invoices are available for download from your account dashboard. If you need them for insurance or reimbursement, our care team can also share verified copies upon request |
| No , Vistara Care presently does not offer cashless and EMI options for eligible surgeries and treatments. We’ve are partnering with leading hospitals, insurance providers, and financing institutions to simplify the process. Our care team is working on helping you with instant cashless claim coordination and 0% interest EMI plans, ensuring that financial constraints never delay the right medical treatment. We would be launching this feature soon. |
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